SimpleTek’s Simple Service contract program provides spectacular cost savings on the maintenance of all IT systems, applications and services. Simple Service protects your IT investments and ensures minimal service disruptions through consultative, business-savvy, proactive maintenance. We are able to manage and maintain your entire technology infrastructure, from the complex systems in your data center to applications and from desktop and notebook computers to peripherals and parts, in a custom-designed support solution, tailored to your business culture and your budget cycle.  It doesn’t matter if you have 1 location or 100; SimpleTek’s Simple Service can ensure that your productivity is not interrupted by your IT.  Our multiple locations and over 10,000 service professional will always be there if a problem does arise.

 
SimpleTek’s Simple Service can be tailored to your specific requirements.  You can choose from our pre-bundled bronze, silver, gold or platinum contracts or sit with one of our experienced team members and customize a unique bundle that encompass your specific business, technology and operational needs, at prices that are significantly lower then those of other IT business solution providers.
What Simple Service Includes: 

	Same business day web and e-mail response 48 Hour in-person support (upgrades can be made on a pay-as-you-need basis for specific critical issues) Limited Support Requests
	Same business day web and e-mail response Two-business day in-person support (upgrades can be made on a pay-as-you-need basis for specific critical issues) Unlimited Support requests
	Same business day web and e-mail response Next day on-site response Unlimited Support requests On-site, phone, and remote web Support
	24 x 7/365 response for critical issues Unlimited Support requests On-site, phone, and remote web Support Dedicated on call staff Real-time web-based access to: Documentation and technical resources; knowledge repository; all system upgrades